From Intuitive Voice Support Wiki

Contents 1 Getting Started 1.1 Your PBX 1.1.1 Configuring User Interface Features in your PBX 1.1.2 Configuring Administrative Features in your PBX 1.2 iView 1.2.1 iView User Functions 1.2.2 iView Administrator Functions 1.3 Snap 1.4 Fax to Email

Getting Started

Welcome to the Intuitive Voice Technology Wiki

This Wiki has been designed to provide online support and necessary documentation for your PBX system.

Your PBX

• PBX Overview
• Installing your PBX

Configuring User Interface Features in your PBX

• My Call Routing Tab
• Unified Messaging Tab
• Call History Tab

Configuring Administrative Features in your PBX

• Resources Tab
• Call Routing Tab
• Administration Tab
• Reporting Tab

iView

iView User Functions

• iView Overview
• Setting Up iView in your PBX
• Creating a New Client Profile
• The iView Client Environment
• Profile Navigator
• Controlling Calls
• Views
• Notification Colors
• Preferences
• Permissions

iView Administrator Functions

• Creating a New Administrator Connection
• The iView Administrator Environment

Snap

• Snap Overview
• Configuring Snap
• Adding a Softphone Connection
• Using Connections
• Using the Floating Toolbar
• Controlling Calls
• Controlling Voicemail
• Call Log
• Configuring General Settings

Fax to Email

• Fax to Email Overview
• Configuring Inbound Faxing
• Configuring Outbound Faxing
• Sending a Fax