The iView Client Environment
From Intuitive Voice Support Wiki
Windows
iView has many features which are organized into several different sections, or windows of the application. Each window has its respective properties which aides in displaying the information to the end user. Layout Windows within iView can be:
- Moved around by clicking and dragging the window tab to another location within the panel.
- Resized by clicking and dragging window edges.
- Maximized by double clicking the tab (This will place all other windows in a Fast View). Double click the tab again to normalize the window.
- Detached from the main panel by right clicking on the window tab and selecting detach.
- Placed in a Fast View use the minimize button for that window.
- Accessed in a Fast View; click the window icon in the Fast View bar. To close the window, click the icon again.
Fast Views
Fast Views allow you to minimize a window into an icon for quick retrieval. Once a window is minimized, it will shrink into a single icon.
- Queues
- Remote Extensions
- Held Calls
- Parked Calls
- Extension Directories
- Local Extensions
- Conference Rooms
- Profile Navigator
These icons can then be grouped together and moved to all four sides of the iView application.
To access a window from a Fast View, simply click on the icon. The window will hover over the other windows. Click the icon again to hide the window again. Removing an icon from a Fast View is accomplished by right clicking on the icon and clicking Close. Furthermore, you can restore a window from a Fast View into a normal window by dragging the icon to the location you prefer. Before letting go of the mouse button you will see an outline where the window will be placed. Move it around until you’re pleased with the location.
